Shipping policy

SHIPPING

All orders are shipped in plain, neutral packaging, with no logos or product names on the outside. Orders are dispatched within 1–2 business days from our EU warehouse. As soon as your order has shipped, you will receive a tracking link by email.

SHIPPING COSTS AND DELIVERY TIMES

Netherlands: €8.62, free on orders from €70 (2–4 working days)
Belgium: €12.41, free on orders from €75 (2–4 working days)
Germany: €8.25, free on orders from €75 (2–4 working days)
France: €9.09 (2–4 working days)
Italy: €9.61 (2–4 working days)
Spain: €4.79 (2–4 working days)
Portugal: €4.66 (2–4 working days)
Luxembourg: €11.23 (2–4 working days)
Austria: €10.37 (3–7 working days)
Czech Republic: €12.41 (3–7 working days)
Slovenia: €12.96 (3–7 working days)
Denmark, Hungary, Ireland, Poland, Slovakia: €13.01 (3–7 working days)
Estonia: €14.31 (3–7 working days)
Greece: €18.19 (3–7 working days)
Bulgaria, Croatia, Cyprus, Finland, Latvia, Lithuania, Malta, Romania, Sweden: €18.55 (3–7 working days)

All shipping costs include VAT and are always shown at checkout before you pay.

WHERE WE SHIP

We ship to all 27 EU countries. We do not ship outside the EU.

DELIVERY ISSUES

Is your parcel delayed, damaged or incorrect? Contact us through the contact form or at playly.eu@gmail.com within 48 hours of delivery and we will sort it out quickly and discreetly.